StackPoint Technologies Privacy Policy
1. Introduction
StackPoint Technologies is committed to protecting the privacy and security of the data we collect and process. This Privacy Policy explains how we collect, use, and disclose personal information related to our services, website, and business operations.
2. Information We Collect
We may collect the following types of information:
| Category | Examples of Data Collected | Source |
| Contact Data | Name, job title, company name, address, phone number, and email address. | Directly from clients/prospects via forms, business cards, or service agreements. |
| Service Data | Information necessary to provide our Managed IT, Telecom, and Security services, which may include network logs, system performance data, and access credentials. (For HIPAA clients, this includes Protected Health Information (PHI) governed by separate Business Associate Agreements.) | Through our service platforms and IT management tools. |
| Website Usage Data | IP addresses, browser type, operating system, pages viewed, time spent on the site, and referring websites. | Automatically via cookies and analytics tools (e.g., Google Analytics). |
| Billing Data | Payment information necessary to process invoices and service fees. | From clients upon service agreement. |
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3. How We Use Your Information
We use the collected information for the following business purposes:
- Service Delivery: To provide, manage, maintain, and improve our Telecommunications Construction, Managed IT, Low-Voltage, and Network Solutions.
- Communication: To respond to inquiries, provide technical support, send service updates, and marketing materials (where permitted).
- Billing & Administration: To process payments, manage accounts, and fulfill contractual obligations.
- Security & Compliance: To maintain the security of our networks and systems, detect fraud, and ensure compliance with legal and regulatory obligations, including HIPAA.
- Website Improvement: To understand how visitors use our website and improve the user experience.
4. How We Share Your Information
StackPoint Technologies does not sell your personal data. We only share information in the following circumstances:
- Service Providers: With third-party vendors and partners who perform services on our behalf (e.g., cloud hosting, billing processors, sub-contractors for telecom work). These parties are obligated to maintain confidentiality and security.
- Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where the information is transferred as part of the business assets.
- Client Consent: With your explicit consent or direction.
5. Data Security and HIPAA Compliance
- Commitment to Security: We implement technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Data-Sensitive Environments: For clients in medical and dental fields, all handling of Protected Health Information (PHI) is strictly governed by a separate Business Associate Agreement (BAA), which adheres to HIPAA rules and regulations.
6. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: The right to request access to the personal information we hold about you and request corrections to inaccurate data.
- Opt-Out of Marketing: The right to opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails.
- Cookies: You can set your browser to refuse all or some browser cookies, though this may affect the functionality of our website.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated policy on this page and revise the “Last Updated” date below. We encourage you to review this policy whenever you visit our website.
Last Updated: [Insert Current Date]
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
StackPoint Technologies [Insert General Contact Email, e.g., privacy@stackpointtech.com] [Insert General Contact Phone Number]